Refund Policy

Clear and Supportive Refund Guidelines

Finance 101 aligns refund processes with transparent, learner-centered standards. Please review the policy before submitting any request.

1. Purpose

This policy explains the conditions under which Finance 101 processes refunds for educational services.

Refund eligibility depends on program type, attendance, and resource usage. Learners must submit a written request for evaluation.

Submit requests via [email protected] with your name, program details, and reason for the refund. Our team will acknowledge within two business days.

Refund evaluations typically conclude within ten business days after receiving complete documentation.

Participation in live sessions or access to substantial course materials may affect refund eligibility, based on usage thresholds.

If Finance 101 cancels a program before commencement, affected participants may choose rescheduling or a full refund.

When appropriate, learners may transfer enrollment to a future cohort or alternative program as an alternative to a refund.

Personalized consultations, completed mentorship sessions, and downloadable materials already accessed are non-refundable.

Refunds for group enrollments follow specific agreements outlined in program contracts. Contact your program liaison for details.

We review health or emergency-related requests individually. Supporting documentation may be required to approve concessions.

All refund decisions are communicated via email, summarizing the evaluation and next steps.

Learners may appeal decisions within seven days of receiving the outcome. Appeals must provide additional context for reconsideration.

Approved refunds are processed through the original payment channel unless otherwise agreed upon with the learner.

For guidance on refund procedures, email [email protected] or visit 123 Learning Avenue, Makati City, Metro Manila, Philippines.